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Overview of Salesforce

Salesforce is the world’s leading cloud-based Customer Relationship Management (CRM) platform used by top companies to manage sales, service, marketing, and more. At EduXfactor, we offer industry-aligned Salesforce training designed to make you job-ready. With real-time projects, certification guidance, and expert mentorship, you will gain the practical skills and knowledge required to succeed in today's competitive IT landscape.

What is Salesforce?

Salesforce is a powerful cloud computing platform that provides businesses with tools to manage customer relationships, automate processes, and enhance productivity across departments like sales, marketing, customer service, and commerce. Its scalable and customizable platform makes it a favorite among Fortune 500 companies.

Salesforce offers various modules like:

Sales Cloud – for sales automation

Service Cloud – for customer support

Marketing Cloud – for campaign management

Commerce Cloud, Analytics, AppExchange, and more

At EduXfactor, you will gain in-depth knowledge and practical experience in:

Salesforce Fundamentals & Cloud Computing Concepts

Salesforce Administrator Functions

Lightning Experience & Classic Interface

Custom Objects, Fields, Page Layouts

Process Builder, Flows & Workflow Rules

Apex Programming & Visualforce Pages

Salesforce Lightning Web Components (LWC)

Integration, Deployment & Change Set Management

Real-time Project Implementation

Preparation for Salesforce Certifications (Admin & Developer)

This course is ideal for:

Fresh Graduates & Job Seekers looking to start a career in CRM and Cloud Computing

Software Developers & IT Professionals aiming to switch to Salesforce

Business Analysts who want to understand Salesforce CRM tools

Sales & Marketing Professionals planning to work with Salesforce platforms

Non-IT Professionals interested in entering the tech domain with an easy learning curve

High Demand & High Pay: Salesforce professionals are among the top-paid roles in the IT industry

Global Career Opportunities: Work with multinational companies and global clients

Flexible Job Roles: Choose from Admin, Developer, Consultant, Analyst, and Architect roles

Continuous Growth: Learn new tools like LWC, Einstein AI, and integrations

Remote Work Opportunities: Many Salesforce jobs support remote or hybrid working models

Certification Benefits: Gain globally recognized Salesforce certifications that boost your resume

Course Curriculum

  • SAAS (Software As a Service)
  • PAAS (Platform As a Service)
  • IAAS (Infrastructure As a Service)
  • Release of Salesforce: It indicates a group of new features that can be accessible by the user. Salesforce provide release for each 4 months; in essence

  • Winter 24
  • Spring 25
  • Summer 25
  • Database Introduction:
    1. Database Model – Object Creation
    2. Salesforce Building Blocks
    3. Standard Objects
    4. Create custom Objects
    5. CRM functionality in Salesforce and use of standard objects
    6. Custom Objects Vs. Standard Objects
    7. Create custom Fields
    8. Create custom Tabs
  • Standard Objects – Account, Contacts, Leads, Campaigns, Opportunities etc.,
  • Custom object Tabs
  • Web Tabs
  • Visual force Tabs
    1. Limitations
    2. Field Creation and its Relationships a. Different Data types
    3. Standard Data types: Text, Email, Number, Currency, URL, Text Area.
    4. Storage Limitations
    5. Read only Data types:
    6. Auto Number, Formula and Rollup summary
    7. Rollup summary Operations
    8. Sum (), Min(), Max() and Count
    1. Lookup Vs. Master – Detail Relationship
    2. Limitations
    3. Required, External Id, Default Value and Unique fields
    4. Salesforce Application elements: Home Page, Tabs, Tab Home Pages, Detail Page, Side Bar, Apps, Record
    1. Defining Page layouts
    2. Field order changes
    3. Adding custom buttons and links
    4. Defining required and read only fields
    5. Adding related list
  • To create and maintain record types for your organization.
  • Display different page layouts and picklist values based on record types.
  • Uses of Record Types
  • Controlling field/Dependent field?
  • Making dependent pick list fields
  • Limitations
  • Defining Salesforce Data Validation
  • Creating Custom Validation Rules
  • Validation Vs. Trigger
  • Define workflow
  • Create Email template
  • Set up workflow rules
  • Set up workflow actions
  • Plan approvals using workflow
  • Use the approval wizard – standard vs. jump start
  • Create workflow approvals
  • Import Wizard Vs Data Loader
  • Importing Overview
  • Exporting Overview Import custom object records using the Data Loader
  • Use mass delete Use storage
  • Managing Personal Information
  • Password Reset
  • User Management Overview
  • Roles, Users, Profiles & Sharing
  • Examples for all the above loops
  • Creating Users
  • User Licenses Overview
  • Understanding Record Ownership and Access
  • Role Hierarchy
  • Profiles
  • Overview and different profiles
  • User Permissions
  • Managing the Users
  • Set Organization Wide Defaults (OWD)
  • Object-level Security
  • Field-level Security
  • Record-level Security
  • Sharing Rules
  • Define Sharing rules
  • Discuss about types of sharing rules
  • Model ∙ View ∙ Controller
  • Defining Class
  • Access Specifiers
  • Method Declarations
  • Debugging results
  • Naming conventions & Code Commenting
  • Primitives
  • Collections (List, Set and Map)
  • SObjects
  • Standard Controller
  • Custom Controller
  • Synchronous Apex
  • Asynchronous Apex
  • Trigger Events
  • Trigger Overview
  • Defining Triggers in Salesforce
  • Why Test Classes
  • How to write Test Classes
  • Min and Max code coverage for deployment
  • Sandbox Vs. Production Environments
  • Change sets
  • Limitation

Upcoming Batches

Type Date Time Day
Online 10-06-2025 05:00 Pm Friday Enroll Now

Frequently Asked Questions (FAQ)

Not at all! This course is beginner-friendly. Basic testing knowledge is helpful but not mandatory.

Yes! You’ll receive a recognized course completion certificate from EduXFactor.

Absolutely. You'll work on real-world projects to apply and reinforce your learning.

4.2 out of 5.0
5 Star 85%
4 Star 75%
3 Star 53%
1 Star 20%

Item Reviews

Talari Rekha2 Nov May 2022

3.7

"I personally recommend you people, like who are looking for best training......This is the best place for training ..This Edux factor is one the best training institute in Hyderabad, so join with us and improve your skills..."

Syed Subhani10 Nov 2023

4.2

“Swapna Mam is an exceptional trainer! In our free manual testing batch, she went above and beyond to ensure we understood every concept thoroughly. What really stood out was her patience and willingness to explain things 3 to 4 times if needed. She also provided hands-on experience with live projects, which was incredibly valuable. Highly recommend her for anyone looking to learn manual testing!”

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Selenium Training
Course Features
  • Demo Training
  • Virtual Training & Offline Training
  • Flexible Batches
  • Professional Curriculum
  • Internship On Real-Time Projects
  • Industry Expert Faculties
  • 100% Job Oriented Training
  • Certification Guidance
  • Industry Success Case Studies
  • Life Time Video Access
  • Resume Building & Placement Assistance
  • Gain Hands-on Experience
  • Mock Interviews

Course Features

  • Student Enrolled:6000
  • lectures:45
  • Quizzes:4
  • Duration:42 hours
  • Skill Level:Beginner
  • Language:English
  • Assessment:Yes

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